Hospitality Distribution

Hospitality-Only Distribution Philosophy

The Resident Tobacconist does not operate as a retail tobacconist or consumer distributor. Our distribution services are structured exclusively for hospitality environments—hotels, private clubs, lounges, and estates—that maintain tobacco programs for members or guests under appropriate regulatory frameworks.

We are not a product vendor seeking to maximize volume. We are a stewardship partner ensuring that your property has the right inventory, in the right condition, at the right time, with full documentation to support compliance and operational accountability.

Inventory Planning & Class Mix

Effective inventory planning begins with understanding your guest profile, turnover patterns, and property positioning. We work with you to define an appropriate selection that balances variety, accessibility, and storage capacity.

Classification Dimensions

• Strength Profile: Mild, medium, full-bodied options tailored to guest preferences and regional patterns
• Format Variety: Ring gauge and length selections appropriate to guest dwell time and consumption context
• Regional & Wrapper Preferences: Cuban-seed vs. non-Cuban, Connecticut vs. maduro, based on demographic analysis
• Turnover Priority: Balance between high-rotation accessible stock and specialty options for discerning guests
• Seasonal Adjustments: Lighter profiles for warm months, fuller options for cooler seasons, event-driven additions

Guest Profile Analysis

We evaluate your property's guest demographics, average length of stay, occasion types (business, leisure, event), and historical consumption data (if available) to inform class mix recommendations. The goal is not to maximize SKU count, but to ensure that the inventory present is relevant and accessible.

Replenishment Schedules

Replenishment cadence is determined by consumption velocity, storage capacity, and desired inventory freshness. We establish predictable schedules to avoid both stockouts and excessive aging.

Standard Replenishment Models

• Fixed Interval: Deliveries on a set schedule (e.g., monthly, bi-monthly) with quantities adjusted based on prior period consumption
• Consumption-Triggered: Replenishment initiated when inventory falls below defined thresholds, suitable for higher-volume properties
• Seasonal/Event-Based: Augmented deliveries aligned with anticipated demand spikes (conference seasons, holiday periods, special events)

Seasonal Adjustments

Consumption patterns shift with weather, occupancy trends, and guest behavior. We proactively adjust class mix and replenishment timing to reflect these patterns, preventing overstock in low seasons and stockouts during peak periods.

Storage, Handling & Intake Standards

Proper distribution is not complete until inventory is correctly integrated into your humidor environment. We provide documented protocols for receiving, inspecting, and positioning new stock.

Intake Procedures

• Delivery Verification: Confirmation of quantities, SKU accuracy, and packaging integrity against delivery documentation
• Condition Inspection: Visual check for transport damage, wrapper issues, or signs of improper storage prior to acceptance
• Acclimation Protocol: Gradual introduction to humidor environment to prevent shock from rapid humidity or temperature change
• Documentation Update: Recording of delivery date, batch information, and initial placement location in inventory tracking system

Handling Best Practices

• Minimize direct sunlight exposure during transport and unpacking
• Avoid placement near HVAC vents or other sources of environmental instability
• Use clean, dry hands or gloves when handling inventory to prevent oil transfer or contamination
• Coordinate intake timing with regular humidor rotation activities to optimize placement strategy

Documentation Readiness

All distribution activities are accompanied by structured documentation suitable for management review, audit preparation, or compliance verification.

Standard Documentation Includes

• Sourcing Records: Manufacturer/supplier information, batch codes, import documentation (where applicable)
• Delivery Logs: Date, time, quantities received, condition notes, receiving party signature
• Inventory Movements: Tracking of stock rotation, positioning changes, and consumption patterns
• Chain of Custody: Clear records of who handled inventory at each stage from sourcing through guest access

Documentation formats are designed for compatibility with property management systems and compliance frameworks. We do not provide legal advice, but our documentation is structured to support audit readiness and regulatory inquiry response.

How We Prevent Stockouts and Overbuying

Both inventory gaps and excessive overstock create operational problems. We manage the balance through proactive monitoring and transparent communication.

Stockout Prevention

• Consumption velocity tracking to identify fast-moving SKUs requiring priority replenishment
• Buffer stock recommendations for high-priority items based on lead time and guest volume
• Early warning communication when inventory approaches reorder thresholds
• Contingency sourcing options for unexpected demand spikes or supply chain disruptions

Overstock Management

• Storage capacity assessment to prevent humidor overcrowding and circulation issues
• Aging risk evaluation for slower-moving inventory, with rotation or removal recommendations
• Seasonal demand forecasting to avoid ordering summer-profile inventory in fall months
• Transparent consultation when proposed orders exceed recommended capacity or turnover rates

Our goal is not to maximize transaction volume. It is to ensure your property has consistent access to appropriate inventory without creating storage burden or aging liability.

Compliance Statement

All distribution activity is performed in accordance with applicable federal, state, and local laws governing tobacco distribution and hospitality operations. We require that client properties maintain appropriate licenses and operate within regulatory boundaries for their jurisdiction.

The Resident Tobacconist does not provide legal advice. Property operators are responsible for ensuring their programs comply with all applicable regulations. Our documentation and operational protocols are designed to support compliance efforts, but do not substitute for consultation with qualified legal counsel.